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Kayako Classic

This app for Kayako Classic users. Using the new Kayako? Search for our new app 'Kayako'. Kayako Classic for ...

Free

Store review

This app for Kayako Classic users. Using the new Kayako? Search for our new app 'Kayako'.

Kayako Classic for iOS lets you take your customers with you so great customer service can continue - even out of the office.

Agents and managers can stay connected to their Kayako helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako Classic has been built from the ground up for speed and usability, with a cleaner, clearer look. Featuring a vastly improved search function, ticket starring and offline caching, staying in touch with your customers has never been easier.

Kayako Classic for IOS requires Kayako 4.60 or later.

Features:

Access all your departments and tickets
Reply to tickets, update ticket fields and add notes
View custom fields and file attachments
Support for ticket time tracking
Star tickets for quick reference
Offline caching lets you view fetched tickets when offline
Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
Use gestures to fly through views and tickets

Store rating

1

out of

35 reviews

Size

14.2 MB

Last update

July 5, 2020

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