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ViewPoint Mobile

Vertical Wave IP customers can take all of the same advanced call handling and presence management features th...

Free

Store review

Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above.

Enhanced Call Handling
Place calls over data networks using the integrated softphone, or use your cellular number
Single phone number for all your inbound and outbound calls
Call redirect - seamless move active calls between devices
Incorporate CRM or other corporate data to provide “context” to every call
Effortlessly transfer, conference, record and manage multiple calls
Annotate calls in real time with textual notes
Simplified Contact Management
Single view into company directory, public and private groups and personal contacts
Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
Utilize custom personal statuses

Call History and Logs
Monitor, track and report mobile call activity
Single view of inbound and outbound call activity
Secure mobile messaging log and usage reporting

Secure Mobile Messaging
Message co-workers privately and securely
Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
Single voice mail box for office and mobile phone messages
Respond to important calls first with a consolidated view of pending messages

Call Recording
Record any call with a single click, or automatically record all calls
Access recorded calls securely through a unified voice mail or email inbox
Annotate recordings with textual notes for easy lookup

Store rating

1

out of

11 reviews

Size

20.5 MB

Last update

June 25, 2020

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