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ESA Check 3

With ESA Check 3.2 we present to you a bunch of exciting new features: • The button logic and usability i...

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With ESA Check 3.2 we present to you a bunch of exciting new features:

• The button logic and usability in the Menu Pricing pop-up has been improved: Your DMS price is requested with the €-button, a menu is added to the eVHC with the shopping cart-button.
• If your DMS is connected to ESA Check, DMS prices can now automatically be requested by the app without an additional click.
• The POC (Product option code) filter in the Menu Pricing Popup is now activated by default.
• You can now set up your standard net labour rate per hour in ESA Web in order to enable price calculations in ESA Check also without DMS connection.
• ESA Check is now also able to calculate with Fixed Parts Prices Percentage Adjustments set up in the Menu Manager (e.g. -25% discount on all parts for Retail vehicles older than 5 years).
• After a DMS price request, ESA Check can now indicate the stock availability per part.
• You can now add comments and pictures for all findings, not only amber and red findings.
• If you start an eVHC based on a DMS work order, ESA Check is now able to prefill the customer details on the myDigitalService customer page.
• Layout and design of the eVHC PDF print-out have been updated.

Thanks to all Opel Service Partners around Europe, who contributed with their feedback to this app update! We still have several feature proposals from you in development, so stay tuned for additional updates coming in 2019!

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With ESA Check 3, the replacement of the old ESA Check app, you can easily

• perform vehicles health checks
• document findings with comments, pictures and due dates
• search for labour times and parts prices via MenuPricing
• request work orders and prices from your DMS (requires DMS interface)
• send status updates via email or SMS to your customers (requires myDigitalService participation)
• record videos for internal purposes or customer communication (requires ESA Video app).

The latest generation of our electronic vehicle health check app saves you time and allows you to let your customers participate in the service process via myDigitalService. Inform the customers about the service progress via email or SMS and improve transparency and trust. In addition, if there are any findings that have to be clarified, just send the customer a dedicated message including images and even a video! The customer can approve the additional jobs online and you are informed via email about any customer feedback. This drives convenience for the customer and digitises the whole service process.

Additionally, you will have all vehicle health checks and findings gathered via ESA Check 3 directly available for follow up processes within ESA WEB and your DMS.

Note: ESA Check 3 can only be used by Opel Service Partners, workshops and associated brands that do have access to ESA WEB via Global Connect!

Last update

March 11, 2020

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