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Kayako

Note: Please note that this app is meant for the new Kayako (and not for Kayako Classic). Do try out our lates...

Free

Store review

Note: Please note that this app is meant for the new Kayako (and not for Kayako Classic). Do try out our latest version here, I'm sure you'll love it: kayako.com/free-trial

Deliver great customer service experience from anywhere in the world with Kayako.

We know your life exists beyond the desk. So why not bring your customers along with you? Whether you're working from home, across the globe, or simply stuck in a meeting, you can create memorable customer service experiences in just a few taps.

Key Features
View, sort and filter conversations
Perform bulk operations on conversations
View and add case replies (with attachments)
Edit case properties like priority and status
View other agents updating the case and witness real time updates
Use Macros for quick responses
Copy someone in while replying to conversations
Add new Case, User and Organization
View, edit and add notes to User and Organization profiles
Search for Users, Organizations and Conversations
Deep Linking & Voice Search support

Last update

April 10, 2020

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