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TelecoAV by CALECO Ventures

TelecoAV provides Avaya Communication Manager users with remote control of EC500 and other remote access featu...

$ 4.99

Store review

TelecoAV provides Avaya Communication Manager users with remote control of
EC500 and other remote access features including Feature Named Extensions
(FNEs). Unlike SIP clients stating compatibilty with Avaya systems, there is
no requirement to have Internet access from your Android device directly to
your Avaya Communication Manager in order to use TelecoAV. These features
(such as EC500 and other FNEs) are native capabilities of the Avaya
Communication Manager when remote access via the public telephone network is
enabled. As long as TelecoAV can call the system access numbers from your
Android device, you can use TelecoAV after your system administrator sets up
the features for your use. There is no data service required with your Android
device in order to benefit from TelecoAV.

If your Avaya Communication Manager is connected to the Internet via a data
network, please take a look at Avaya one-X Mobile. The last time we checked,
Avaya makes one-X Mobile apps for Android as well as iPhone/iPad/iOS and
Blackberry. If your Avaya Communication Manager is not on the Internet, then
you can use TelecoAV by CALECO Ventures to get more value from your Avaya
Communication Manager as long as your system administrator has setup remote
access for you. Our website provides a link to the document from Avaya that
details the configuration requirements for the server. If you are using EC500
today, you are probably good-to-go for using TelecoAV from CALECO Ventures.

Thanks again to our users for feedback. Please e-mail us directly if you
cannot give us 5 stars to let us know what you would like to see different.
While we cannot guarantee that we will incorporate every suggestion, we highly
value your suggestions and feedback and will strive to incorporate as many as
possible in to future releases.

If you are using Avaya IP Office or Avaya / Nortel Communication Server 1000
(CS1000 aka CS1K), please consider TelecoIPO or TelecoCS1K by CALECO Ventures.
They are specifically intended for use with the respective systems.

Do not install this update if you are using Android OS pre-release 2.0. This
update adds native integration with the Android Contact List to allow you to
select a contact to use with the Dial Via Office feature. This update requires
Android OS Version 2.0 or later. If you require backward compatibility with
Android OS pre-release 2.0 we can accommodate your need, please contact us
directly at [caleco.ventures@gmail.com](mailto:caleco.ventures@gmail.com).

See "Best Practices" at [http://www.calecoventures.com](http://www.google.com/
url?q=http://www.calecoventures.com&sa=D&usg=AFQjCNFM884WwAbdKiB2JlNxAtmx1Rj19
Q) for more details.

Thank you for your interest!

V4.2 adds a modern dial pad interface with native Android contact list
selection and support for many additional Avaya Communication Manager Feature
Named Extensions:

- EC500
- Send Calls (Do not disturb)
- Select Active, Idle, and Held Appearances
- Redial
- Request/Cancel Callback
- Conference Calling Features
- Block/Unblock Outbound Caller ID
- Conditional Extend
- Exclusion for enhanced privacy
- Call Forwarding
- Malicious Call Trace
- Priority Call
- Transfer to voice mail
- Whisper Page

Store rating

4

out of

5 reviews

Last update

Feb. 15, 2013

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