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Desk.com

Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top o...

Free

Store review

Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quickly respond to cases. It's that easy and it's always safe and secure.

Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)

Features:

Use Desk.com on your Android phone or tablet

Automatically sync with your Desk.com site

Reply to and resolve customer requests

Search across cases by keyword, customer name, or case ID

View all of your customer inquiries

Check in on your support queues

Add internal notes for only colleagues to see

Add quick replies and actions (macros) to cases

Set case status and priority

Assign cases to agents and groups

See detailed customer and company information

Find out about new cases with push notifications

Last update

April 8, 2020

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